Last Updated: September 30, 2020
Applies to: Vivos Therapeutics, Inc., Vivos.com, and all websites operated by Vivos Therapeutics (collectively, “Vivos,” “we,” “us,” or “our”).
By using Vivos.com or any Vivos-operated website (the “Site”), you consent to the data practices described in this Privacy Policy. This policy explains what information we collect, how we use and share it, your rights (including CCPA), and how to contact us.
Information We Collect
Personal Information You Provide
We may collect personal information when you:
- Register for an account
- Enter a sweepstakes or contest
- Sign up for offers
- Contact us
- Make a purchase
Categories of data collected may include:
- First and last name
- Mailing address
- Email address
- Phone number
- Employer and job title
- Billing details and payment card information (for transactions)
Information Collected Automatically
When you visit the Site, we may collect:
- IP address
- Browser type and settings
- Domain names and referring URLs
- Access times and pages viewed
Cookies and Similar Technologies
We use cookies to:
- Remember your preferences and settings
- Personalize content and improve your experience
- Facilitate sign-in and checkout
- Analyze site performance
You can accept or decline cookies in your browser settings. Declining cookies may limit certain Site features.
How We Use Your Information
- Operate and maintain the Site and deliver requested services
- Process transactions and provide customer support
- Communicate about your account, purchases, and service updates
- Send promotional offers from Vivos and affiliates (you can opt out)
- Personalize content and advertising
- Perform analytics and improve products and services
- Comply with legal obligations and enforce our terms
How We Share Information
No Sale of Customer Lists
We do not sell, rent, or lease our customer lists.
Sharing with Service Providers and Partners
We may share personal information with trusted third parties that:
- Provide email, postal mail, delivery, hosting, payment processing, analytics, or customer support
- Conduct statistical analysis or marketing on our behalf
These parties may use your data only to provide services to Vivos and must maintain its confidentiality.
Partner Offers
We may contact you on behalf of external business partners about offerings that may interest you. In those cases, your personal information (name, email, address, phone) may be shared with that partner, subject to your opt-out rights.
Legal Requirements and Safety
We may disclose information to:
- Comply with applicable laws or legal processes
- Protect and defend the rights or property of Vivos
- Protect the safety of users or the public
Your Privacy Choices and Rights
Marketing Communications
You may unsubscribe from emails by clicking “Unsubscribe,” and from texts by replying STOP. You can also contact helpme@vivoslife.com.
CCPA Rights (California)
If you are a California resident, you may have the right to:
- Know the categories of personal information disclosed for a business purpose
- Opt out of the disclosure of personal information to third parties for a business purpose
- Request deletion of your personal information (with exceptions)
To exercise your rights, contact us at helpme@vivoslife.com or call (866) 848-6762.
Right to Deletion (Subject to Exceptions)
Upon receiving a verifiable request, we will:
- Delete your personal information from our records
- Direct our service providers to delete it
We may retain information as permitted by law, including to:
- Complete transactions and fulfill warranties or recalls
- Detect and prevent security incidents, fraud, or illegal activity
- Debug and repair functionality
- Exercise free speech or enable others’ legal rights
- Comply with the California Electronic Communications Privacy Act
- Support public or peer-reviewed research (with consent)
- Perform internal uses aligned with your relationship with us
- Comply with legal obligations
Tracking and Analytics
We track aggregated user behavior to understand popular pages and services, personalize experiences, and deliver relevant content and advertising within the Vivos ecosystem.
Data Security
- SSL encryption for data in transit
- Access controls and confidentiality obligations for providers
No method of transmission or storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Site or submit personal information without parental consent.
Data Storage and International Transfers
We may store your data on servers provided by third-party hosting vendors. Data may be processed in locations where our service providers operate, subject to applicable laws and contractual protections.
External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a prominent notice on the Site, updating this page, and/or emailing the primary address in your account. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
Vivos Therapeutics, Inc.
9137 South Ridgeline Blvd., Suite 210
Highlands Ranch, CO 80129
Email: helpme@vivoslife.com
Phone: (866) 848-6762
Frequently Asked Questions
What personal information does Vivos collect?
We collect identifiers like name, email, phone, addresses, employer, job title, and payment details when you purchase or interact with our Site. We also collect usage data like IP address, browser type, and pages visited.
